FAQ'S
FAQ’s

Need Answer?
Find Them Here

At TottalBiz Antivirus Ltd., we protect your digital world with advanced cybersecurity solutions.
Explore answers to common questions and learn how we safeguard your data and privacy.
  • Do you supply legal software (licenses)?
    yes 100% ALL GENUINE SOFTWARES and we know there are so many webshops providing illegal junk and that justifies this question. All our products have 100% legal softwares. We don't want anything to do with shadowy licences, unreliable resale and other obscure practices. And to assure you that the products you buy from us are always valid and working, we buy it directly from the manufacturer. Only then do we know for sure that it's right. That is nice for us to know, but also for you as a customer.
  • How quickly will I receive the product after placing my order?
    Upon completion of your order, you will receive an email containing all necessary information within 15-30 minutes. This email will be sent to the email address you mentioned along with your other information.
  • What should I do if I encounter a problem or need assistance?
    Our dedicated Support team is available to assist you with any issues or provide advice throughout the business day. To receive a response within 30 minutes in rare cases It gets delayed, please send an email to info@tottalbiz.co.uk
  • What services/products do you provide?
    We only sell digital download licenses. BUT We're always on the lookout to branch out to other digital products,As of now we are focusing on delivering a great customer experience!
  • I have purchased the product but have not received the order. What should I do?
    If you have not received your CONFIRMATION ORDER EMAIL. please check your junk/spam folder. If the email is not there, verify that the email address provided during the ordering process does not contain any typos. If the address is correct, please contact our support team at info@tottalbiz.co.uk.
  • What if my digital item is not working?
    We only replace digital items if you received a defective digital license key. If you need a replacement for a defective item, please contact us via the contact page or send us an email at ' info@tottalbiz.co.uk'

Why Choose Us?

Genuine Licenses

Official products sourced from top vendors

Affordable Pricing

Best-in-class security at unbeatable rates

Instant Activation

Get started within seconds of purchase

Corporate Deals

Special deals for large businesses

24/7 Support

Expert technical help whenever you need it

Technical Support

Expert help with product activation

Loyalty Bonus

Get discounts on repeat purchases

Free Security Consultation

Personalized guidance from cybersecurity experts

Nationwide Delivery

Free digital and physical delivery options

Returns and Refund

Since we are promoting and selling digital codes, the codes once exposed or shared with customers cannot be resold to other customers as there are very high chances of them getting activated and used. Hence we do not have a refund or return policy in place. However, we will go all out to help the customer and resolve all the issues.